Terms of Service

Welcome to Mian Zulfiqar & Sons. These Terms of Service govern your access to and use of our website, products, and services. By browsing our website, placing an order, or engaging with our business, you agree to comply with the terms and conditions outlined below.

We encourage all customers to review these terms carefully before making a purchase.

1. General Conditions

Mian Zulfiqar & Sons provides premium uniforms, professional workwear, safety apparel, and textile solutions for individual and commercial customers.

By using our website, you confirm that you are legally capable of entering into a purchase agreement under applicable laws.

We reserve the right to refuse or cancel orders where reasonably necessary due to suspected fraud, inaccurate information, product unavailability, or violations of these terms.

2. Products & Availability

We strive to provide accurate descriptions, specifications, sizing information, and images for all products displayed on our website.

However, slight variations in color, texture, stitching, or appearance may occur due to screen settings, fabric characteristics, or manufacturing processes.

All products are subject to availability. We reserve the right to modify product specifications, discontinue items, or update our collections without prior notice.

3. Pricing & Payments

All product prices are displayed in Pakistani Rupees (PKR) unless otherwise specified.

We make reasonable efforts to ensure accurate pricing. In the event of a pricing or listing error, we may contact the customer to confirm the corrected details or cancel the affected order with an appropriate refund of any payment received.

Orders are processed through the payment methods available at checkout.

Additional delivery charges, applicable taxes, or other fees, where relevant, will be communicated before order confirmation.

4. Orders & Confirmation

By placing an order, you agree to provide accurate and complete contact, billing, and delivery information.

An order confirmation acknowledges that your order has been received but does not necessarily guarantee acceptance or availability.

We may contact customers to verify order details before processing or dispatching their purchases.

5. Customized & Bulk Orders

Mian Zulfiqar & Sons may offer customized uniforms, embroidered garments, personalized workwear, and bulk textile solutions based on customer requirements.

Customers are responsible for reviewing and approving relevant specifications, including sizes, quantities, designs, colors, logos, and customization details before production begins.

Once production has started, changes or cancellations may not be possible.

Production timelines, pricing, and delivery arrangements for customized or bulk orders will be communicated according to the agreed order requirements.

6. Shipping & Delivery

We aim to process and dispatch orders efficiently through available delivery and courier services.

Delivery timelines are estimates and may vary depending on product availability, order quantity, customization requirements, customer location, and courier operations.

Mian Zulfiqar & Sons is not responsible for delays caused by circumstances beyond our reasonable control. However, we will make reasonable efforts to assist customers in resolving delivery-related concerns.

Customers must provide accurate shipping information to help ensure successful delivery.

7. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are handled according to our Return & Refund Policy.

Eligible standard products may be returned or exchanged within the applicable return period, subject to product condition and verification.

Customized, personalized, and made-to-order products are generally not eligible for return unless a verified manufacturing defect or order discrepancy exists.

Please review our Return & Refund Policy for complete eligibility requirements and procedures.

8. Product Care & Usage

Customers are encouraged to follow the recommended care instructions provided with our garments and textile products.

Mian Zulfiqar & Sons is not responsible for damage resulting from improper washing, incorrect storage, unauthorized alterations, excessive wear, or use outside the product's intended purpose, except where applicable law provides otherwise.

For safety-related products, customers should ensure that the selected item is appropriate for its intended working environment and any applicable safety requirements.

9. Intellectual Property

All website content, including brand names, logos, product images, designs, written materials, and visual elements owned by Mian Zulfiqar & Sons, is protected by applicable intellectual property laws.

Unauthorized copying, reproduction, distribution, modification, or commercial use of our proprietary content is prohibited without prior written permission.

10. Website Usage

Customers agree to use our website only for lawful purposes.

You must not attempt to interfere with website security, introduce malicious software, access restricted systems without authorization, or use our services for fraudulent or unlawful activities.

We reserve the right to restrict access where misuse or security concerns are reasonably identified.

11. Third-Party Services

Our website may use third-party platforms and services, including Shopify, payment providers, courier companies, and other technology partners.

These services may operate under their own terms and privacy policies.

We are not responsible for the independent actions or policies of third-party providers beyond our control, subject to applicable law.

12. Limitation of Liability

To the extent permitted by applicable law, Mian Zulfiqar & Sons shall not be liable for indirect or consequential losses arising from website interruptions, unauthorized third-party activities, or circumstances beyond our reasonable control.

Nothing in these terms excludes or limits any liability or consumer rights that cannot legally be excluded or restricted.

13. Privacy & Data Protection

We respect customer privacy and handle personal information in accordance with our Privacy Policy.

By using our website, you acknowledge that personal information may be processed as described in that policy.

14. Changes to Terms

Mian Zulfiqar & Sons may revise these Terms of Service to reflect changes in business operations, product offerings, website functionality, or applicable legal requirements.

Updated terms will be published on our website. Changes will apply prospectively unless otherwise required or permitted by law.

15. Governing Law

These Terms of Service are governed by the applicable laws of Pakistan.

Any disputes arising from purchases or use of our services will be addressed in accordance with applicable Pakistani laws and relevant legal procedures.

16. Contact Information

For questions regarding these Terms of Service, product information, orders, or customer support, please contact us.

Mian Zulfiqar & Sons

Email: mianzulfiqarsons@gmail.com
Phone: +92 321 4112845
Business Hours: Monday – Saturday | 11 AM – 9 PM
Location: Pakistan